Happy Birthday to You !
Happy Birthday to You !
I WOULD LIKE TO TAKE A MOMENT TO THANK ALL OF YOU FOR WHAT YOU DO TO MAKE B&G SUCCESSFUL.
While it is not possible to personally thank each of our over 1,700 employees, I want you to know that your efforts
are appreciated. We can build the buildings, we can purchase advertising to get the customers in the door the
first time, but it is the employees of B&G that provide the service to our customers that encourages them to come
back and hopefully increase their visits. So again on behalf of my wife and I and our family and the entire extended B&G family
I want to say THANK YOU.
We try very hard to provide each of our team members with a pleasant work environment which includes among other
things competitive pay scales, opportunity for advancement, a clean restaurant, working equipment, safe conditions and last
but not lease… a harassment free work place.
While it is fairly easy to check on most of those items such as keeping the restaurant clean, adding cameras and new safes
and armored car service for safety and security, and maintaining our buildings and equipment in good condition, harassment is
usually not so easy to see.
What makes harassment difficult to control is that the person being harassed has to report it, or else no one will know. WE
DO NOT ALLOW HARRASSMENT OF ANY KIND, RACIAL, RELIGIOUS, GENDER, SEXUAL OR WHATEVER ELSE IS OUT THERE. We
investigate every incident that is reported to us. While it would be nice, if everyone reported their complaint to their
supervisor, the surest way to make sure it is investigated is to report it to our Restaurant Support Center at 985-384-3333 and
speak with Jay Leblanc or leave him a message and he will call you back.
Our Director of Operations, Area Coaches and Restaurant General Managers know that they are supposed to report every
complaint to their supervisor. If you feel you are being ignored, PLEASE CONTACT THE RSC AND SPEAK TO JAY.
JUST WHAT IS HARRASSMENT…it can be picking on someone, it can be telling off color jokes of a sexual or racial nature, it
can be asking someone for a date repeatedly when that person has made it clear they are not interested, it can be personal
contact or touching, it can be a lot of things. A safe way to look at it is if it makes someone uncomfortable, then it might be
considered harassment…SO DON’T DO IT.
In our company….RELIEF FROM HARRASSMENT IS JUST 10 NUMBERS AWAY….985-384-3333 AND ASK FOR Jay Leblanc.
Again I want to thank all of you for the efforts you put forth to make our customers want to return again and again.
Gregory J Hamer Sr.
Profile of a Champion
Shirley Miller, RGM for Taco Bell # 3700 Eunice, Louisiana, has a long and
diverse background in foodservice, from owning her own casual dining
restaurant, to working for one of our competitors.
We were able to seduce Shirley away from that “Kingly” competitor with
B&G’s family atmosphere and down to earth management style. She took over
one of our most troubled stores, one that had consistently been at the bottom of
the Balance Score Card. In fact, the Area Coach had written off many of the
employees at this location, but once Shirley came in, she was able to meet one
on one with the team, and figure out what made them tick. To date, she still
has many of those same employees. Shirley took a trouble store, and moved it
to one of the top 3 performing stores in the company. Not only does she run
operations, her team is completely involved in operations, from SWS to VOC’s,
when they fail, they come together as a team to make it better, not next week,
but the next day. This team does not accept failure.
Thank you Shirley for role modeling what it takes to be a great
21553 Houma-Jozella Little, Java Lacy 24768 Laplace-Letrionne Thomas, Lexas Expose, Charles Lewis, Michelle Robertson, Deandra Williams
2952 Mall Dr. Alexandria–Jacquanetta Warden, Tionte Williams, Brandy Johnson, Jonathan Davison, Brittany Doyle, Chance Dodge 2619 Natchitoches–
Gabriel Smith, Cayla Carter, Shenita Colbert 3532 Pineville–Amber Wehunt, Mark Henton, Nicholas Coco, Chelsea Vanantwerpen, Kenneth Byrd, Rachel
Mills, Kaitlyn Jordan, Joyce Rachal, Miranda Doughty 26732 Houma–Brittany Aldridge, Sharon King, Chantel Dumond, Chasity Dumond 4727
Thibodaux–Breanna Boyd, Peter Lund, Kecia Davis, Luz Chavez, Deondra Crockett 26003 Marksville–Colby Lair 15326 Picayune–Samuel Thomas
15758 LaRose–Trevor Randle 17183 McArthur Alexandria–Orlando Howard, Darlene Hayden 17611 Boutte–Tia Downing 22772 Broussard–Colby
Romero 2876 Hwy 171 Lake Charles- Francina Guillory, Lakindra Fontenot, Kiara Woods, Shavar Stevens 2999 Ruth St., Sulphur–Elea Cahoon,
Kentrell Butler, Joseph Morris 3165 Prien Lake, Lake Charles–Raheem Willmore, Jayson Cedotal, Jonathan Bennett 3601 Jennings–Samantha Guillory,
Brennan Arabie 16313 Crowley – Murphy Rodriguez, Rebekah Gowing 16951 Nelson Rd, Lake Charles–Anjali Thing, Latisha Richard 16966 Cities
Service, Sulphur–Christopher Jourdan 26656 Chalmette–Christopher Rabin, Carshanda Goffner 2875 Gause Blvd. Slidell II–Jeremy Pellegrin, Kevan
Richard, Maggiel Williams 23902 Abbeville –Terina Willis 26276 Columbia–Michael McNeese, Lena Summers 24294 Wiggins–Horace Murray 26773
Chef Menteur N.O.-Maria Nobles, Danielle Smith, Quintina Torregano, Deshon Bates, Brittany Taylor, Cleon Bridges, Ikea Brown 26916 Baton Rouge-
Latangela Griffin 27675 Moss Bluff-Tabitha Leger, James Vaughn, Joshua Guillory 20070 Fuqua Houston –Yolanda Cerda 2434 Scarsdale Houston-
Elvis Gonzalez, Rosa Rios 2870 Dickinson –Maria Torres, Shawnaleta Collier, Jessica Morse,Paloma Martinez 2886 Galveston–Jose Puerta, Miranda
Villarreal 15585 Parkwood , Friendswood –Manuel Ardon, John White, Silvia Guevara, Brenda Rosales,Veronica Leija, Ana Jimenez 19740 League City
–Luis Huerta, Jose Bardales, Jose Ramirez 937012 /20544 Seabrook-Luz Maria Carrillo, Gilmer Coyuch,Trevor Covington, Juan Peruch 25722 Baytown-
Santos Pelico, Jonuel Diaz, Dee Anna Touvell, Bartoio Garcia 27109 Webster –Ricardo Velazquez, Elia Flores,Carolina Bustos 27786 Belfort
Houston–Elizabeth Hinojosa, Twana Jones, Derrell Quinney 27787 Channelview –Jesse Houston 27788 Spring–Juana Garibay, Debra McCarthy 27789
Humble –Luz Lopez, Natasha Flores, Reyna Gutierrez 27790 Uvalde Houston –Samuel Silva, Norma Alvarez, Mary Seybold, Jacob Bowman 27791 FM
Rd Houston –Keith Leal, Miguel Loredo 27792 Westheimer Houston-Isaiah Patterson-Menson, Christopher Taylor, Jose Landaverde,27793 Sugarland
–Alba Bonilla, Lisa Morales, Nauman Zia 27794 Wayside Houston –Aracely Bonilla, Josue Moreno, James Young 27795 Spencer Pasadena –Miguel
Saucedo, Clayton Martel, Sylvia Bautista 27796 Southmore Pasadena –Samuel Abernathy, Jose Morua, Jose Guerra 27798 Panther Creek
Woodlands–Monica Sierra, Clara Martinez, Gilberto Mora, Gloria Rodriguez, Carlos Guzman Jr., 27799 College Park Woodlands-Kristina Golden, Codey
Wukasch, Brianna Brown, Alejandro Esparza, Issakha Diop, Collin Snow, Maria Orozco, Mauricio Escobar 27800 Market Place Katy –Dora Rodriguez,
Donato Estrada,Jessica Bermeo, Alicia Gomez 27801 Wallisville Houston–Kristie Reyes Raven Collins, Angela Garcia, Aaron Runnels, Lauren Luna,
Maria Ramirez,27802 FM Rd Houston –Noemi Flores, Garrett Luza, James Brooks, Ashley Manuel, Keeron McKenith 27803 Same Houston Humble
–Pricelia Calderon,Juan Guerrero, Hunter Gillespie, Keon Rubins, Irma Garcia 27804 Magnolia –Maria Palma, Jennifer Decker 27806 Fry Rd Katy–Maria
Caceres, Alicia Morris,27807 Taylor Houston –Jesica Hernandez 27808 FM Rd Houston–Cristian Dimas, Rosa Medrano, Florentin Melgar 27809 Six
Pines Woodlands-James Arnold,Cristian Perales, Amanda Wilbanks, Claudia Martinez,2079 New Iberia–Brittney Vallian, Ledia Celestine, Christina
Mitchell, Cassandra Harrison, Denzel Harris, Ashley Simon, Trenston Harrison 24975 Leesville –Dawn Graham, Kenneth Johnson 937003 Lake
Charles–Yolanda Hayes, Shawn Hebert 24689 Houma–Shakanya Sharlhorne, Quindalyn Cheavis, Helen Bias,937006 Lafayette–Emmanuel Barber
20144 Destrehan–Roderick Williams 937009/20017 Morgan City –Juanita Antoine, Tyroy Charles, Umeeka Richard 937013 Gonzales –Stephanie Lane,
Darrell Thomas 937014/20511 Gray –Teesha Starks, Phillip McGuin, Mercedes Wiles, Bruce Diggs Maintenance – Edelmiro Trevino Office – Shannon
Hamer, Kelly Terrebonne
Taco Bell # 3165 Prien Lake, Lake Charles, Louisiana
Re-opened April 18, 2012
Congratulations to Ken Peterson, AC. Tonya
Vital, RGM and Crew for a great opening.
Claims Score Card
Employees !!!! Empower yourself to make our business
the best it can be.
Think Safe Live Safe Be Safe
B&G’s Charity Foundation
Don’t forget, we have the foundation set
up and waiting for any contributions
you wish to make. No Amount is too
little or too small. Every bit is so